What I Do: If it’s broken, I’ll fix it

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Original Article posted on Madison.com
http://host.madison.com/business/what-i-do-if-it-s-broken-i-ll-fix/article_c9075396-a3f2-11df-a226-001cc4c002e0.html#ixzz2dx95QrKk

Michael Voit’s business, Property Image, provides maintenance services for residential and commercial properties. “If it’s broken, we’ll fix it,” he says.I know it sounds cliché, but this is the work that I was born to do.

As a kid, I enjoyed taking things apart and putting them back together again. When I got older, I worked on cars and truly enjoy all things mechanical. I worked part time as a maintenance technician while in high school. I was born in Sullivan (between Madison and Milwaukee), but because of my dad’s job in the construction business, we lived in Florida and California.

I earned a mechanic’s technical degree from Palomar College in San Marcos, Calif. I started an associate’s degree in business management at Palomar and finished my degree at Madison Area Technical College.

My motto is “if it’s broken, we’ll fix it.” As a licensed contractor, just name a trade and I do it – from plumbing, electrical to carpentry. On any given day, I could be plunging toilets, power-washing decks to prepare them for staining, conducting mechanical systems corrections, or doing roofing and siding repair.

I opened my business in 2003 and specialize in maintenance of commercial and residential properties. I have a staff of seven and we are on-call 24/7 for any emergency issues. I also serve as a construction manager for capital improvements and new construction to ensure quality, cost-effective completion of a project for my clients.

Ensuring that when I fix something that it’s done right is motivating to me. I also find it rewarding to fix a problem that no one else has been able to fix. I have to keep up with changing construction codes and technology along with green building and new products to help make informed decisions for my clients.

I work with eight commercial properties around Madison and have five condo projects located in Sun Prairie, Cambridge, Madison and Belleville. My business doubled last year and already this year it has doubled again.

My mentor is John Richardson. He was my boss at a property management company in San Diego. He had lengthy descriptions of how each job was to be performed and would stand back and watch as I did a task. He allowed me to fail so that I would learn the proper techniques and that’s how I now train my staff.

I need my staff to be able to think on their feet and come up with solutions if one way doesn’t work, they have to determine another method.